Dear Valued Customer
We are committed to delivering your orders in a timely and efficient manner. Below is our detailed shipping policy to ensure clarity and convenience for your shopping experience.
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Shipping Policy Canada/US
For Customers Within Canada:
Shipping Cost:
Standard Shipping: $12 CAD(Free for orders over $99 CAD)
Expedited Shipping:$14 CAD
Free Shipping:
We are pleased to offer complimentary shipping on all orders over $99 (before tax), adding even more value to your shopping experience with us. (3-9 Business Day)
For Customers Within Canada:
Carrier Services
We utilize Canada Post,UPS and UniUni for all shipments within Canada to assure speedy and reliable delivery.
Processing Time & Delivery Time:
Every order is processed within 12-24 hours, ensuring that your purchases are handled with utmost efficiency.
Shipping Methods (Canada):
- Standard Shipping: 2-4 Business Days (Ontario)
- Standard Shipping: 3-9 Business Days (Rest of Canada)
- Expedited Shipping: 3-5 Business Day (Rest of Canada)
For USA Customers
Shipping Cost
Due to the elevated expense of international shipping, we impose a flat rate of $24 for shipments to the United States. The shipping fee for other countries is determined by the system.
Carrier Service:
For our esteemed customers residing outside of Canada, we exclusively use UPS to handle international shipments.
For USA Customers
Customs & Refunds Policies:
Please be aware that customs policies vary greatly by country. While we are dedicated to offering efficient delivery services, we cannot guarantee delivery due to diverse international customs regulations. We advise that you check with your local customs office for more information on their policies and regulations.
Refunds:
In the rare case that your order is returned due to customs restrictions, we will refund the cost of the merchandise. However, shipping fees will not be refunded.
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